Listening to Understand Not To Respond

Listening to Understand Not To Respond

Did you know that there is a difference between hearing and listening? There is! Have you ever been told that you just don’t listen? Most people have at some point in their life, so you probably have experienced it as well. But the problem is that good listening...
Note Taking Protect Your E&O

Note Taking Protect Your E&O

Note-taking is an art that is extremely important in our industry. What do we document? How do you say it? When can these notes be used? Join us for a quick 30-minute session on note-taking and what to include in your notes as well as valuable tips to protect your...
Negotiation Skills & The Power of Persuasion

Negotiation Skills & The Power of Persuasion

Negotiation Skills 101 Course. This webinar is addressed to all industry professionals who want to learn how to effectively continue their professional development and negotiate effectively. By the end of the course, learners will be able to understand and apply the...
Personal Branding & Networking

Personal Branding & Networking

Personal Branding & Networking is an important part of our industry. Your personal brand is an indicator of your trustworthiness, integrity and eligibility. Whether you are starting your career, seeking suitable promotion or recruiting people to join you, your...
Conflict Management In The Workplace

Conflict Management In The Workplace

Whether it be a co-worker, employee or client, encouraging people to work together toward a common goal is an essential skill that we should all possess. Conflict Resolution provides the tools and advice you need to restore peace, get along better with others, prevent...